Customer Testimonials

A fantastic team!

Tom, L and their crew did a fantastic job installing our Generac equipment. The electrician, plumbers and Tom's installation tech impressed me with their knowledge and efficiency and as an engineer who has built nuclear plants I am not easily impressed. Everyone was extremely polite, helpful and friendly. I would highly recommend TSE to supply, install and maintain your backup power system.

-Jake/Bellingham WA

Tom knows generators!

I have used other repair/service technicians before and I was not confident that they fully knew what they were doing. Tom looked at my generator and found the problem and fixed it he also did a tune up and annual service- explaining to me in detail what the problems were and how he fixed it. I felt like I actually received the service I paid for. I will be using Tom from now on for all my generator needs!

-Power4me/Camano Island, WA

I agree... TSE is the Best!!!

TSE is the Best!!! We had the same issue (as Happy15 / Concrete, WA), had another company working on our 12KW Kohler ... They could not figure out what was wrong with ... Tom and his crew figured it out right away and got us back on track. I am so thankful and appreciate them and the work they do ...

-Donna / Sedro Woolley, WA

The best!

We were so impressed with TSE right from the beginning. We had problems with our generator and after repeated visits from another company, we called Tom. He was able to diagnose and repair our unit and have it working like it was meant to be. We have recommended TSE to our children; one is a building contractor, and another, a new home owner. Both have been just as pleased with TSE as we were. He is the best in the business.

-Happy15 / Concrete, WA

Oustanding

A pleasure to deal with! Great coordination with sub-contractors. Prompt response from their office for arranging all appointments. Really enjoy the concept of having an automatic electric power back-up system for our home, too! Truly outstanding in ALL respects!

-Tim/Anacortes, WA

The Gem of the Pacific Northwest

With TSE - Tom Sutton Enterprises, it's all about the customer. Personal attention, commitment to excellence and a thoroughly professional staff are only a few of the characteristics you'll experience from the first time you contact the team. I engaged TSE for a property I have about 2 hours away from where I live. Without meeting the team in person, I was welcomed and treated as if I were family and they were working on their own home. You will not go wrong making the call to work with Tom, "L" and the rest of the fantastic crew at TSE, true professionals.

-DJ/Lummi Island, WA

A pleasure to deal with Tom Sutton Enterprises

Tom and his staff have been looking after our generator for many years. It is always a pleasure to deal with an organization that honors its commitments, keeps its appointments, and is very knowledgeable in the field of generator maintenance. They have resolved any problems with our unit and have provided excellent annual service per the manufacture's recommendations. I would not hesitate to recommend them on the basis of my experience using their services

-Hank/Anacortes, WA

Great Work!

Have used Tom Sutton Enterprises for 4 years now and always friendly and professional. I like that they are not pushing sales or services on me, just doing what I need. Thanks.

-~TW/Glacier, WA

This dealer is super.

Have had TSE service my generator since 2008 and always been satisfied with the service, done professionally.

-Jay L./Oak Harbor, WA

Highly recommend!!

Had TSE out for service on my generator which had stopped working (defective starter switch). Once the problem was determined, the starter switch was replaced, and Tom recommended a pad be installed and an adjustment be made to the propane line. Tom and Eli returned to do the recommended installations; they were both pleasant, courteous, professional and extremely competent, as was their office support staff. I would highly recommend!!!

-Judy/Ferndale, WA

Professional, responsive, friendly service

Tom and his excellent crew installed our new Generac, cleared up a couple of problems easily, and have returned to service our system. Most impressively, their attention to detail saved us from future problems.

-S. Patrick/Lummi Island, WA

This is the guy to call!

This is the guy to call. Called him when a foot of snow had just fallen and he was there in 20 minutes, and did a great job.

-Jim/Ferndale, WA

Highly recommended!

I just moved into a home with a Generac Quiet Source generator, so before using it, I want to have it checked, serviced, and basic instruction on it's operation. Tom was very thorough, prompt, and professional. I would highly recommend both Generac products and Tom Sutton Enterprises.

-Wade/Eastsound, WA

Wonderful Technician!

Loved getting a call reminding us its time for our annual service. Eli was so personable and helped me with all of my questions and tested things out for me since we were pretty new to this generator. He pointed out something was not hooked up correctly and fixed it. What a great service for the money. I really look forward to a long term relationship :-).

-Barb/Bellingham WA